Shipping & Returns

FLAT RATE for all orders!
3.50USD - for US, Canada, Australia, rest of the world
3.50EUR - for all EU countries
 
MayaHoneyBead ships 1 class Registered Air mail from Slovakia (European Union).
All packages to US, Canada and non-EU countries have tracking number and require signature on delivery.
Most packages within EU also have tracking with signature required.
Please, note that due to currency conversion shipping in USD can be less or more within 10c limit.
 
Estimated shipping times
United States, Canada: 10-21 business days
Europe: 4-12 business days
 
We ship packages within 1-2 business days from Monday through Friday. We are closed on national holidays.
Please note that during Christmas season it may takes longer for packages to arrive, also there can be delays due to customs.
We consider package lost in mail after no info on tracking within 4 weeks.
Buyers are responsible for any customs and import taxes that may apply.
 
Payment
We accept VISA, MASTERCARD, PAYPAL


Return Policy
You may return items within 30 days of delivery for a full refund.

Unfortunately we cannot accept the return of earwires due to EU hygiene regulations. Also we do not accept returns of partial lots of any kind.

Please contact us at: info@maya-lampwork.com . Buyer pays return shipping costs.

Returned items must be in original condition and packaging and free from defect. We make every effort to accurately pick and check your order before it leaves our hands. If however we have packed wrong item please contact us at: info@maya-lampwork.com .

Coupon Codes, Sales, Combine orders

Orders from Etsy shop and MayaHoneyBead cannot be combined.
Coupon codes cannot be combined. Codes cannot be applied to orders that have already been placed.
Please, note, all sales or coupon codes expires in terms of Western European Time (GMT).

 

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